OspreyCONNECT is a secure IoT application designed to enhance the customer experience by providing quick access to critical information. OspeyCONNECT provides access to technical information, instructional videos, real-time machine data, remote service capabilities, file-sharing services, and alarm notifications. Customer access is provided by logging into an exclusive customer portal, and machine access is established through a secure outbound virtual private network (VPN) connection to cloud-based servers.
Data Trending & Predictive Maintenance
Remote Programming & Monitoring
Fast Diagnosis & Troubleshooting
Custom Alerts & Analytics
Technical Service Requests
Spare Parts Requests