OspreyCONNECT is a secure IoT application designed to enhance the customer experience by providing quick access to critical information. OspeyCONNECT provides access to technical information, instructional videos, real-time machine data, remote service capabilities, file-sharing services, and alarm notifications.  Customer access is provided by logging into an exclusive customer portal, and machine access is established through a secure outbound virtual private network (VPN) connection to cloud-based servers.